Hotel Information

Hotel information

When you book your hotel room together with registration for the Congress, you will receive special hotel rates. This reservation system will show the real-time room availability and applicable rates. MCI Amsterdam, the official housing partner, has reserved a number of rooms in various hotels which are located near the Bella Center. For an overview of the hotels offered, please click here

All rates quoted are the lowest available for standard rooms during the period of the congress. They are payable in DKK and they include all applicable taxes. Breakfast is included, unless otherwise mentioned. All taxes are subject to change.

Changes, No Shows and Cancellations

Any enquiries or requests for additional information, modifications or cancellations to room reservations should be addressed to MCI in writing (fax, letter or email). Please do not contact the hotel directly, as they will not accept any changes or cancellations made directly.  

In the event of cancellation up to April 29, 2017, deposits will be refunded less DKK 345,- for administrative costs. After this date, no refunds will be possible. In the event of late cancellations after April 29, 2017, MCI Amsterdam reserves the right to charge the full stay for cancelled rooms, cancelled nights or no-shows if the hotel room cannot be resold. In case of a no show, the hotel will guarantee your room until 11:00 hrs the day after your check in date.

A handling fee of DKK 345,- per hotel room will be charged for every hotel modification received after June 1, 2017.

Reservation and Payment

For bookings up to 9 rooms, a deposit payment for the first night must accompany your reservation. Your booking will be confirmed upon receipt of your hotel deposit. This prepaid deposit will be deducted from your final hotel invoice when checking out from the hotel. Potential additional costs, such as mini-bar and telephone, must be paid directly to the hotel upon check-out. 

Special requirements (as double room, twin room, smoking room) concerning the hotel rooms will be available upon request, and cannot be guaranteed.

Standard check in time at hotels is 15:00 hrs. Check-out time is 11:00 hrs. Should you need a guaranteed early arrival (before 15:00 hrs) or a late departure (after 11:00 hrs), an additional night is required to be booked and paid for.

Registration number and Hotel voucher

For your own convenience and to facilitate the reservation procedure, we kindly ask you to take note of your registration number and refer to this number in all correspondence with the Housing Bureau. 

Please bring the hotel voucher with you, as it will serve as proof of your reservation at the hotel and deposit.

Contact details:

c/o MCI Amsterdam
Office opening hours: 09:00 – 17:00 CET. 
T: + (31) 20 575 4220 
E: isbtregistration@remove-this.mci-group.com