FAQ

Please click on the question below to view the answer


If you do not have access to a credit card, please contact the Congress Organisers by e-mail to request registering and processing the payment by bank transfer. Please note that we can only confirm the registration upon receipt of a valid payment.

We are not able to issue any letter of invitation for visa purposes without receiving the registration and the payment of the required registration fees. You can request a visa letter during the online registration process (have your passport details at hand as you will need to complete these details online).

Due to the more complex circumstances for a Chinese visa invitation letter we are able to provide an electronic copy for a cost of €25 or a hard copy via regular mail for a cost of €125.

Please note that the organisers will not be able to contact or intervene with any Embassy or Consulate office on behalf of a delegate. The ISBT cannot be held responsible if your Visa is not approved and registration fees cannot be remitted.

You need to inform the Congress Organisers by e-mail.

The following refund conditions apply:

  • Cancellations received on or before November 9, 2017 are charged a € 100 administration fee only.
  • Cancellations received after this date, receive no refund.

Please note that after November 9, 2017, the registration fee will not be refunded for cancellations or no-shows.


You need to inform the Congress Organisers by e-mail, please mention your own name (and registration number if possible) as well as the full name and email address of the colleague replacing you. Name changes are only possible before November 9, 2017 and are subject to an administrative fee of € 45.


Please send a letter from the academic institution confirming your student status to the Congress Organisers by e-mail. After approval from the ISBT, you will receive a code to register online at the Students rate.


For all questions on the Congress, please contact: Guangzhou@remove-this.isbtweb.org 
For all questions on Registration and Hotel Bookings, please contact: Isbtregistration@remove-this.isbtweb.org


Yes, you can join ISBT now and save on the congress fee and receive all the benefits of ISBT membership for one year. The member benefits include for example: Subscription to Vox Sanguinis, receipt of Transfusion Today, online access to congress webcasts, ePosters, a library of guidelines as well as online access to Working Party material. Become a member here. After registering as a new member, please ask for your membership number at membership@remove-this.isbtweb.org and then process your registration for the congress.


For group registrations, a minimum of 10 participants is required. Registration fees are the same as for individual registrations, no group discounts are available. If you want to register less than 10 persons, please process each registration individually via the online form. For 10 or more participants, please contact the Congress Organisers by e-mail to obtain the group registration form.

The abstract book is only available online and is free of charge. It will be uploaded at the beginning of November.


The ISBT login is different to the Congress login. Please start a new registration using the option “New user” to register for the congress.

When you have completed your registration for the congress without booking a hotel room, you can still take advantage of the hotel rates only available for the ISBT Congress attendees.

Please contact the Congress Organisers by e-mail to request your hotel reservation. Please mention your arrival and departure date.

Yes, Delegates are recommended to obtain travel insurance (medical, personal accident and luggage) in their home country prior to departure.